General Information
The CCM Computer Technology Department maintains and troubleshoots more than 400 computers, installs UC supported software, updates UC supported software, and installs new computer equipment. The department consists of two full-time employees and about three part-time student employees.
The department Manager is Mr. Jorin Edgerly who is located in MEH 3115. If you would like help or assistants any departmental staff can be contacted through the CCM Helpdesk by calling 556-6806 or by e-mail at ccmtech@ucmail.edu.
Computer Problems
The college has a helpdesk in the CCM Computer Lab. The CCM helpdesk can help with routine issues, Conservatory Account problems, and connecting to various CCM Servers. UCIT also maintains a Help Desk for faculty, staff, and students. THe UCIT Helpdesk will help you with a wide verity of issues including Password resets.
Laptop Borrowing
Students can borrow laptops, projectors, video cameras, and other equipment from the UC Library System. For more information, go to www.libraries.uc.edu/services/strc/.
CCM Computer Laboratory (3207 Mary Emery Hall)
The CCM Laboratory contains both PC's and Macintosh computers. It is set up as a classroom, as CCM faculty occasionally use the laboratory to give computer-based instruction. Open hours are posted outside the door. You must be a current CCM student to gain access to this laboratory.
If you have any trouble with the hardware, software, or the condition of the laboratory, please report it to the laboratory assistant working in the lab. The assistant should be able to help you--if not, make sure to ask that the problem be reported to the Lab Supervisor.
Additional Computer Lab Information
Software/Hardware Requests and Upgrading
To upgrade the equipment/software in the lab, a student should first contact their faculty advisor. The request will be given to appropriate administrative and IT staff who will determine whether the upgrade/new equipment is needed and/or affordable. The same procedure is used to suggest new software for use at CCM.
Important: No unauthorized person is permitted to install software on any university computer. CCM's Technology Department installs all software.
CCM Smart Classrooms
CCM has installed "Smart Classroom" features in many of its classrooms. These include: turntables, VCR's, DVD's, computers, laptop hookups, CD players, etc. All can be viewed by the class via projector.
CCM is constantly trying to keep the equipment upgraded as well as secure. Students who discover a theft or vandalism should immediately attempt to report it to a faculty member. If no faculty member is immediately available, the student should call UC Public Saftey directly at 556-1111. Report the theft or vandalism with as much detail as you can provide. Thank you for doing your part in keeping CCM a beautiful and well-equipped facility!
Wireless Networks at CCM
The Univeristy has numerous wireless around the university. Please visit UCIT's Wireless page for more information
