CCM Box Office FAQ

While CCM has transitioned to remote operations, we remain committed to our ongoing academic and artistic missions.

In an effort to mitigate the impact and spread of the coronavirus COVID-19, CCM is following CDC guidelines and State orders to eliminate large gatherings. As a result, all of CCM’s public performances scheduled now through May 31, 2020, are canceled or postponed. We have also transitioned to remote operations in compliance with State and Federal guidelines.

While it is extremely unfortunate that we must cancel or postpone these performances, this step is necessary and in the best interest of the community.

CCM is also providing regular updates through this website and through our email newsletter. Subscribe to get the latest CCM news, performance videos and other campus updates delivered directly to your inbox.

Please refer to the links below to find answers to some of the frequently asked questions that have resulted from our transition to remote operations.

Our highest priority is to safeguard the well-being of our students, patrons, faculty, staff and communities in accordance with the guidelines set by local officials and public health authorities.

In an effort to mitigate the impact and spread of the coronavirus COVID-19, all of CCM’s public performances scheduled now through May 31, 2020, are being canceled or postponed.

All of CCM’s public performances, including ticketed productions as well as student and faculty recitals, scheduled now through May 31, 2020, are canceled or postponed.

This also includes Student Artist Program recitals organized through CCM Placement Services.

Performances of Bright Star will be rescheduled for Fall 2020. Dates will be announced in the near future. Please keep your ticket and it will be honored at the rescheduled event.

The CCM Jazz Orchestra's Simply Sinatra concert may also be rescheduled for Fall 2020.

We will share additional information as it becomes available.

The University has moved to remote operations until further notice. As such, the CCM Box Office is open remotely and can be reached via email at boxoff@uc.edu. We cannot conduct business in-person.

If you purchased a ticket to a CCM event that has been canceled due to COVID-19, you can contact the CCM Box Office at boxoff@uc.edu to request a refund. You also have the option of donating your tickets back to CCM.


The University of Cincinnati has more information available about its response to COVID-19.

In addition, you may send queries to publichealth@uc.edu