CCM Box Office FAQ

On Aug. 24 CCM welcomed back students, faculty and staff for the official start of Fall Semester.

A carefully crafted blend of in-person and virtual offerings, in addition to enhanced health and safety measures, is providing our students with the best collegiate experience possible in this new era of living and learning. Some CCM areas will continue to operate remotely to facilitate social distancing.

With large, in-person gatherings still prohibited, CCM's Fall 2020 performances will continue to be closed to the general public until further notice.

Instead, we look forward to sharing a new series of CCMONSTAGE performance videos that will showcase our current students and faculty artists on campus this semester and beyond. This video series will be presented free of charge, with the first installments appearing later this fall. We will share additional information about this series in September 2020.

CCM is also providing regular updates through this website and through our email newsletter. Subscribe to get the latest CCM news, performance videos and other campus updates delivered directly to your inbox.

Please refer to the links below to find answers to some of the most frequently asked questions.

Performance activities are part of the educational experience for many of CCM's academic programs. As a result, some CCM performances will occur on campus this fall with enhanced health and safety measures strictly enforced.

CCM's fall performances will be closed to the general public. Instead, we will focus on broadcasting as many performances as possible. Doing so will enable us to stay connected to CCM audiences, donors, alumni, prospective students and their families, and to the wider community.

In an effort to mitigate the impact and spread of the coronavirus COVID-19, our performances will continue to be closed to the general public until further notice.

Our highest priority is to safeguard the well-being of our students, patrons, faculty, staff and communities in accordance with the guidelines set by local officials and public health authorities.

Current state guidelines related to arts events limit gatherings to 15% of venue capacity. In addition, UC is currently asking all of its colleges to observe a 50-person limit on gatherings — including face-to-face classes, performances and other events. The 50-person limit is inclusive of performers, presenters and other attendees.

The CCM Box Office is open remotely and can be reached via email at

The Box Office will remain closed to in-person business until further notice.

If you purchased a ticket to a CCM event that has been canceled due to COVID-19, you can contact the CCM Box Office at to request a refund. Refund requests must be submitted by email to the CCM Box Office by no later than Aug. 26, 2021.

You also have the option of donating your tickets back to CCM. If you wish for your donation to be tax deductible, please contact the CCM Box Office.

The University of Cincinnati has more information available about its response to COVID-19.

In addition, you may send queries to