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CCM Technology

CCM Technology
Keyboard photo by Nja247 at English Wikipedia (This file was derived from  Macbook keys.jpg:) [Public domain], via Wikimedia Commons

Technology Support

Live Support

Live support is available Monday-Friday from 9 a.m.-7 p.m. CCM IT Support technicians are not available when the University is closed.

Self Help

CCM IT Knowledge Base - Articles written by CCM IT Staff specifically for CCM Users.

IT@UC Knowledge Base - Articles written by IT@UC for a variety of topics.

CCM IT Kaltura Mediaspace Channel - Videos and tutorials generated by CCM IT demonstrating how to use various programs and tools


Training Options

Faculty Development Onestop - Training conducted by UCIT and the UC's Center for the Enhancement of Teaching and Learning (CETL).

Lynda - Online training and tutorials created by industry professionals.

Safari Books Online - Large collection of Technology Books available full text online.  Provided by UC Libraries.